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Email

Setting up email on a Mac

Add your mailbox to Apple Mail on a Mac.

Add the account

  1. 1Open Mail, then from the menu bar choose Mail, then Add Account.
  2. 2Choose Other Mail Account and click Continue.
  3. 3Enter your name, full email address and password, then click Sign In.
  4. 4If Mail can't find the settings itself, choose IMAP as the account type and enter the server details below.
  5. 5Click Sign In, choose which apps to use with the account, then click Done.

Incoming mail server (IMAP)

Server typeIMAP
Host nameimap.turnerdigitalhosting.co.uk
Or use your own domainimap.yourdomain.co.uk
UsernameYour full email address
PasswordAs provided by Turner Digital Hosting
Port993
SecuritySSL/TLS

Outgoing mail server (SMTP)

Server typeSMTP
Host namesmtp.turnerdigitalhosting.co.uk
Or use your own domainsmtp.yourdomain.co.uk
UsernameYour full email address
PasswordAs provided by Turner Digital Hosting
Port465
SecuritySSL/TLS
AuthenticationPassword (required)

Good to know

  • Your username is always your full email address, not just the part before the @.
  • You can use either host name, the branded one works for every mailbox we host, and your own domain's works when your domain uses our nameservers.
  • Replace yourdomain.co.uk with your own domain name, for example if your domain is acme.co.uk, use imap.acme.co.uk and smtp.acme.co.uk.
  • If your own domain's host name shows a certificate warning, use the branded host name and tell us, we'll get the certificate sorted.
  • Passwords are case sensitive, type them exactly as provided.
  • If setup fails, double check the spelling, the port numbers and that SSL is switched on.

Need help?

Email support@turnerdigitalhosting.co.uk or call 01277 526026, and we'll talk you through it.