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Email

Setting up email on Android

Add your mailbox to the Gmail app on an Android phone or tablet.

Add the account

  1. 1Open the Gmail app, tap your profile picture in the top right, then Add another account.
  2. 2Choose Other.
  3. 3Enter your full email address and tap Next.
  4. 4Choose Personal (IMAP).
  5. 5Enter your password and tap Next.
  6. 6Enter the incoming server settings below and tap Next.
  7. 7Enter the outgoing server settings below and tap Next.
  8. 8Choose how often to check for new mail, give the account a name, and tap Next to finish.

Incoming mail server (IMAP)

Server typeIMAP
Host nameimap.turnerdigitalhosting.co.uk
Or use your own domainimap.yourdomain.co.uk
UsernameYour full email address
PasswordAs provided by Turner Digital Hosting
Port993
SecuritySSL/TLS

Outgoing mail server (SMTP)

Server typeSMTP
Host namesmtp.turnerdigitalhosting.co.uk
Or use your own domainsmtp.yourdomain.co.uk
UsernameYour full email address
PasswordAs provided by Turner Digital Hosting
Port465
SecuritySSL/TLS
AuthenticationPassword (required)

Good to know

  • Your username is always your full email address, not just the part before the @.
  • You can use either host name, the branded one works for every mailbox we host, and your own domain's works when your domain uses our nameservers.
  • Replace yourdomain.co.uk with your own domain name, for example if your domain is acme.co.uk, use imap.acme.co.uk and smtp.acme.co.uk.
  • If your own domain's host name shows a certificate warning, use the branded host name and tell us, we'll get the certificate sorted.
  • Passwords are case sensitive, type them exactly as provided.
  • If setup fails, double check the spelling, the port numbers and that SSL is switched on.
  • Menu names can vary slightly between phone makers, look for the IMAP or Other option.

Need help?

Email support@turnerdigitalhosting.co.uk or call 01277 526026, and we'll talk you through it.